Privacy statement
About our privacy policy
We care deeply about your privacy. We therefore only process data that we need for (the improvement of) our services, and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services accessed through it. The effective date of these terms is 16/06/2025. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data we collect about you, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have with respect to the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy officer. You will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we (have it) stored, what security techniques we use, and who has access to the data.
Website software
WordPress
Our website is developed with software from WordPress via Mooi Online. Personal data that you make available to us for the purpose of our services is shared with this party. Mooi Online has access to your data to provide us with (technical) support. They will never use your data for any other purpose. Mooi Online is obliged, based on the agreement we have with them, to take appropriate security measures. Mooi Online uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
Webshop software
Woocommerce
Our webshop is developed with software from Woocommerce via Mooi Online. Personal data that you make available to us for the purpose of our services is shared with this party. Mooi Online has access to your data to provide us with (technical) support. They will never use your data for any other purpose. Mooi Online is obliged, based on the agreement we have with them, to take appropriate security measures. Mooi Online uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
Web hosting
Mooi Online
We use web hosting and email services from Mooi Online. Mooi Online processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Mooi Online has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Mooi Online is contractually obliged to confidentiality.
Email
Mooi Online
We use the services of Mooi Online for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss, and corruption of your and our data as much as possible. Mooi Online does not have access to our inbox, and we treat all our email traffic confidentially.
Purpose of data processing
General purpose of processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you give us. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask for your explicit consent. Your data is not shared with third parties, except to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by agreement with us, an oath, or a legal obligation.
Automatically collected data
Data automatically collected by our website is processed to further improve our services. This data (such as your IP address, web browser, and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Mooi Online may be legally required to share your data in connection with government tax or criminal investigations. In such cases, we are compelled to share your data, but we will resist this within the limits of the law.
Retention periods
We retain your data as long as you are our client. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will treat it as a request to be forgotten. Based on applicable administrative obligations, we must retain invoices containing your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have created based on your assignment.
Your rights
Under applicable Dutch and European legislation, you have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them. As a rule, to prevent misuse, we only send copies and transcripts of your data to the email address already known to us. If you wish to receive the data at another email address or by mail, we will ask you to identify yourself. We keep records of completed requests; in the case of a request to be forgotten, we keep anonymized data. All copies and transcripts of data you receive are in the machine-readable data format used in our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.
Right of access
You always have the right to inspect the data we (have) process(ed) that relates to you or can be traced back to you. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send you a copy of all data at the email address known to us, along with a list of the processors who have this data, indicating the category under which we have stored this data.
Right to rectification
You always have the right to have the data we (have) process(ed) that relates to you or can be traced back to you, adjusted. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will confirm at the email address known to us that the data has been corrected.
Right to restriction of processing
You always have the right to restrict the data we (have) process(ed) that relates to you or can be traced back to you. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will confirm at the email address known to us that the data will no longer be processed until the restriction is lifted.
Right to data portability
You always have the right to have the data we (have) process(ed) that relates to you or can be traced back to you, carried out by another party. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send you copies or transcripts of all data concerning you that we have processed or that has been processed on our behalf by other processors or third parties. Likely, we can no longer continue providing our services in such a case, as the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
You have the right, in certain cases, to object to the processing of your personal data by or on behalf of Mooi Online. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will make copies and/or transcripts of the data we (have) process(ed) available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy officer.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.
Privacy officer:
Bens Machinery
Nijverheidsweg 10
3762 ER Soest
The Netherlands